Privacy Policy

1. Overview

This Privacy Policy explains how Cash Store App, LLC ("Cash Store," "we," "us") collects, uses, shares, and protects your personal information when you visit cashstoreapp.com, apply for a loan, or use our services. We are in the business of lending — not selling data. We never sell your personal information.

2. Information We Collect

• Identity information you provide: name, date of birth, address, phone, email, and government ID details.
• Financial information needed to underwrite and service a loan: income, employment or benefits details, bank account information, and — for title loans — vehicle information.
• Application and account activity: the products you apply for, disclosures provided, payments made, and communications with us.
• Device and usage data collected automatically: IP address, browser and device type, pages visited, and similar analytics data.

3. How We Use Your Information

• To process applications, verify identity and income, and make lending decisions based on ability to repay.
• To fund loans, collect scheduled payments, and service your account.
• To meet legal obligations — including licensing, anti-fraud, and anti-money-laundering requirements.
• To communicate with you about your application, your loan, and required disclosures.
• To improve the security and performance of our website and services.

4. How We Share Information

We share personal information only as needed to operate a licensed lending business:

• Service providers that help us verify identity, process payments, or host our systems — bound by contract to protect your data.
• Licensed lending partners, in states where loans are arranged through third-party lenders, so your application can be processed.
• Credit reporting agencies, where applicable, in connection with account activity.
• Legal and regulatory recipients when required by law, court order, or our regulators.

We do not sell personal information, and we do not share it with third parties for their own marketing.

5. Cookies & Analytics

We use essential cookies to make the site work and analytics cookies to understand how it is used. You can control cookies through your browser settings; disabling essential cookies may affect site functionality.

6. How We Protect Your Information

Applications and account access run over 256-bit TLS encryption. We restrict internal access to personal data to personnel who need it to serve you, and we maintain administrative, technical, and physical safeguards designed to protect your information.

7. Your Privacy Notice (GLBA)

As a financial services provider, we deliver a federal privacy notice describing our information practices and your opt-out rights with your loan documents, as required by the Gramm-Leach-Bliley Act. That notice governs information connected to your loan.

8. Your Choices & Rights

• You may opt out of marketing communications at any time using the unsubscribe link or by contacting us.
• You may request access to or correction of your personal information.
• Depending on your state, you may have additional rights over your personal data; we honor applicable state privacy laws.

9. Data Retention

We retain personal information for as long as needed to provide services and meet legal, regulatory, and recordkeeping requirements for licensed lenders, then dispose of it securely.

10. Children

Our services are for adults 18 and older. We do not knowingly collect information from anyone under 18.

11. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the latest version, and material changes will be highlighted on this page.

12. Contact Us

Questions about this page? Contact us at [email protected], call (800) 555-0142, or write to Cash Store App, LLC, 111 Commerce Way, Suite 210, Austin, TX 78701.